Legal Archives

How to Buy or Sell an Item on entertherealm.io

 How Can I Buy a Pre-sales Item?

1. You can purchase items that are available in primary sales (including ‘drops’) or secondary sales.
2. Pay with a credit/debit card, your account balance, or with Apex Card – via the apexcardservices.com, mobile app or using a wallet that supports ERC20 tokens (e.g. Metamask, Coinbase or The WalletConnect Service on entertherealm.io).
3. If you have accumulated some account balance, you can then use it to make purchases once you have connected your Entertherealm.io app account (KYC required). For more information on the Entertherealm.io App, please refer here.
4. Please note that you must have the same email address for entertherealm.io or vmaxrealtors.com Broker Account. If you use different email addresses, we recommend you change the email address on the App. You can click the gear icon located in the top left of the App homepage and then click into your profile to change your email address.
5. If you would like to use your Apex NFT Card, please click the Apex NFT Card ‘Pay’ button on the payment method page to proceed to check out. You will then see a pop-up page with various wallet options.
6. Once you have chosen your preferred wallet, please scan a pop-up QR code and/or follow the on-screen instructions to connect your wallet and complete the payment. Please visit our FAQ for more details.

Are There Any Credit/Debit Card Purchase Limits?

1. We have different weekly limits for credit/debit card purchases depending on whether you buy directly from drops or from the marketplace.
2. There is a $10,000 weekly purchase limit for drops. For any marketplace purchases, the weekly limit is $500 if you verify your account through SMS, and $1,000 if you verify through connecting your NFT LAND TITLE account with the entertherealm.io App.

What is The Queue System?

1. We have implemented a queueing system for limited time drops in order to ensure stable performance and improve your purchase experience.
2. 60 minutes before the drop starts, you will be taken into a waiting room with other users looking to purchase the drop. 10 minutes before the drop starts, people in the waiting room will be taken to the queue where queue numbers get assigned randomly before the beginning of the event. Once you are redirected to the drop event page, you can start the purchase process.
3. Those of you who join the queue after the numbers are assigned (i.e. later than 10 minutes before the drop begins) will be directly assigned a number at the back of the queue.
4. When you are in the queue, please do not close the queue page. You will lose your spot in the queue if you leave this page. Please make sure you join the queue with only one tab. Don’t try joining the queue from multiple tabs or devices.

What Currencies Does entertherealm.io Support For Payment?

1. For payments with a credit/debit card, please check with your card issuer on the supported currencies.
2. For payments with The Apex Card V-Wallet Pay, please refer to our FAQ for a full list of supported currencies on Apex Card Pay.

How are sales items priced?

1. Sellers can select one of 2 pricing models when they list a Land Title for auction:

Fixed Price Model

1. The Creator sets a fixed price for the item.
2. The buyer purchases the item at a fixed price.

Auction Model*

1. The seller puts an item up for auction by inputting the end date and minimum bid amount.
2. The buyer places a bid, which has to be higher than the previous highest bid by 5% or $10, whichever is higher. Please note the highest bidder cannot cancel his/her bid.
3. Sellers can choose to end the auction earlier by a) canceling the auction, and the current top bidder gets a refund or b) terminating the auction early, and the current top bidder wins the bid**. When the auction ends, the current top bidder wins the bid. If it ends without any bids, the item goes back to “Not for sale” status

* Each edition can be a standalone auction, meaning that a Land Title with 100 different serials can at most have 100 auctions happening simultaneously.

** Auctions cannot be ended (canceled or terminated early) by sellers within 24 hours prior to the expiration time.

What is a ‘Drop’?

A ‘drop’ is a limited-time event, where you can purchase items directly from creators you like. We will publish our drop schedule regularly on our official social media channels. Registered users can also subscribe to email newsletters on upcoming drops.

Are There Any Fees For Making Purchases?

1. Buyers do not pay additional fees for making purchases.
2. Simply select the NFT LAND TITLE or PCC’s NFT you want and pay the exact amount of the listed price.
3. For secondary sales, if you are the reseller, normally a 5% processing fee will be deducted from the total purchase amount to cover the operational costs of the platform. For secondary sales occurring from 10 August 2023 (16:00 UTC) until 10 August 2023 (23:59 UTC), however, users can enjoy a promotional rate of 1.99%.
4. In addition, royalties will be deducted and shared with the Original Creator or Broker of the item. The exact amount of royalties (as a percentage of the total purchase amount) is decided by the Creator or Broker.

How Do Commissions Work?

1. Commissions are paid to (The Realm) whenever the Land Titles or PCC’s are sold on the secondary market or exchanges, allowing you and us to be compensated for our land blocks to build out our Core.
2. When The Realm puts an item up for sale, we specify how much commissions to charge as a percentage of the listed price for each secondary sale. For example, if you set a 10% commissions, then you will get $500 when your Land Title or PCC’s is sold on the secondary market for $5,000.
3. Note that commissions are fixed at 10% for resales of Land Titles and PCC’s created directly by The Realm through each of our platform(s). entertherealm.io and/or vmaxrealtors.io

How Do I Withdraw My Balance?

1. Click your account name in the top right corner and select “Account Activity” to view your balance. You can then withdraw your balance to your connected Metamask Apex NFT Card or Vmaxrealtors.com Broker account (KYC required).
2. Withdrawals to The Apex NFT Card or Metamask Wallet account are in crypto, ie; ETH, Polygon etc. You can convert them later to whatever other currency you want in your MetaMask ewallet.
3. For more information on entertherealm.io, please refer here. https://therealmblox.io/legal/

Please Note:

That you must have the same email address for entertherealm.io NFT LAND TITLE and entertherealm.io App to connect the two. If you use different email addresses, we recommend you change the email address on the App. You could click the gear icon located in the top left of the App homepage and then click into your profile to change your email address.

Refunds

When Do Refunds Occur?

1. Refunds occur when you get outbid in an auction or when you paid for a Land Title /pack in a drop but failed to get assigned one. How the funds are returned works differently depending on the initial method of payment. Refunds will be made in the cryptocurrency of your choice.

In The Case of Being Outbid:

2. If you used your Metamask wallet account balance, the money held up for the bid will be released back to your account.
3. If you pay via Apex NFT Card or through vmaxrealtors.com Broker Account the funds will be returned to your wallet, and the currency is based on the refund currency inside your Metamask or Apex NFT Card App settings, with ETH being the default.
4. If you paid using an external wallet (i.e. Metamask), you will receive an email with a link to claim the refund, where you can choose to deposit the funds back to your Entertherealm.io App or to an external wallet. Claiming the refund this way may incur a processing fee.
5. In the case of an order failure, where you paid for a Land Title /pack in a drop but failed to get assigned one:
6. If you use your Metamask Wallet Broker account balance, the money held up for the purchase will be released back to your account balance.
7. If you pay via the Metamask Wallet, the amount held up for the purchase will be released back to your App account wallet.
8. If you pay using The Apex NFT Digital Wallet, you will receive an email with a link to claim the funds. Claiming the refund this way may incur a processing fee. Please note that all refunds will be subject to the exchange rate at the time of refund in cases where the paid currency is different from the refund currency.