
Legal Archives
Dispute Resolution and Waiver
Last Updated: May 13, 2025
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Agreement
You agree that any dispute with Alchemy Studios, LLC. will first be resolved through Mandatory Informal Dispute Resolution (MIDR).
For U.S. Residents Only:
If MIDR fails, disputes will be settled via binding arbitration, not litigation, regardless of who the dispute is with, or the legal theories involved. You waive your right to a court trial and class action.
MIDR Process:
- Notice: Initiate MIDR by giving written notice to the other party.
- Notify Alchemy Studios, LLC. by sending a letter to their legal department with your details, counsel’s contact, dispute description, requested resolution, and support ticket number.
- Alchemy Studios, LLC. will notify you at your registered email or billing address.
- Process: Both parties will try to resolve the dispute via writing, call, or video conference.
- Confidentiality: All communications during MIDR are confidential.
- Timing: MIDR should occur within 60 days of notice receipt; emergency relief cases within 3 business days.
- Prerequisite: MIDR must precede arbitration or litigation; unsupported claims will be dismissed or deemed frivolous.
Exceptions:
Claims on patent, copyright, trademark, or trade secret rights bypass MIDR.
Arbitration Agreement:
Unresolved disputes after MIDR will be settled by binding arbitration, waiving court trials and class actions.
Federal Arbitration Act:
Governed by FAA. Arbitrators can award the same relief as courts but without a jury.
Arbitration Proceedings:
Administered by FedArb following specific rules, often conducted via video conference in locations convenient for users.
Commencing Arbitration:
Submit a demand post-MIDR compliance and provide User Terms copy.
Fees and Costs:
User pays $50 filing fee initially; remainder covered by Alchemy Studios, LLC., unless fees are considered frivolous or improper.
Delegation; Interpretation:
Arbitrator resolves all related disputes unless concerning which version of the Terms was agreed upon.
Severability:
Unenforceable provisions severed; balance remains effective.
Opting Out:
Users may opt out within 30 days of signing up or notifying material change by sending a letter to Alchemy Studios, LLC.’s legal department.
Exceptions:
- Right to participate in class-wide settlements.
- Non-U.S. residents or those opting out may bypass arbitration.
- Small claims court option available after MIDR.
Timing for Raising Disputes:
Disputes must be raised within one year of arising or are permanently barred.
